ORDERING INFORMATION

 

Online
To begin shopping, select items by clicking on product categories of interest to the left. As you browse through the merchandise, click on an individual item to get a detailed product description. To select an item for purchase, click “Add to Cart.” To view your selected items, click "View Basket." When you have finished shopping click “Checkout” and follow the on-screen instructions.

To order by phone
Call 559.565.3759, extension 4256. The Order Department’s hours are Monday through Friday, 8 a.m. to 4:30 p.m. Pacific Standard Time. Please have your credit card ready when ordering by phone. Staff often will be packing and shipping orders, or on the phone with other customers, so they may not be able to answer when you call. If you leave a message with your name, phone number, and time zone, your call will be returned.

Credit Card Orders
We accept MasterCard, Discover, and VISA. Mistyped or incomplete account numbers or expiration dates will delay processing.

Online Discounts
• SNHA Partners receive a 15% discount on all merchandise.
• Other APPL cooperating association members receive a 10% discount on all merchandise.
• Schools get a 10% discount with an minimum order of 12 items and a 20% discount with a minimum order of 30 items. Retail purchase for classroom use documented on school letterhead. For more information, call 559.565.4256 or by email at snha@sequoiahistory.org.

USA Delivery Methods
Our normal shipping methods are via U.S. First-Class Mail, Priority Mail or UPS Ground. If you desire faster shipping (which will entail a higher fee), please indicate this on the order form. Due to our remote location, overnight shipping from Sequoia National Park is not an option; the fastest option is UPS Second-Day Air (to destinations where this service is available). Most deliveries in the continental U.S. are made within fourteen days of our receipt of the order. Please include an e-mail address and phone number with your order so that we may advise you of any delay. Shipments to overseas addresses may take up to six weeks. Most orders to Canada arrive within three weeks.

Purchase Amount Shipping Charge
$.01 to $4.00 $3.00
$4.01 to $10.00 $5.50
$10.01 to $25.00 $7.50
$25.01 to $50.00  $8.50
$50.01 to $100.00 $10.00
$100.01 to $200.00 $11.50

 













International

International orders are shipped via the US Postal Service. Additional charges apply and will not appear in your shopping cart. Please contact us for an exact quote.

Terms
All prices and terms are subject to change at any time, without notice.


Thanks for shopping with SNHA!